The Message Behind the Words: It’s How You Say It

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It’s How You Say It looks into the reasons why, at times, someone takes offense at something you’ve said and you have no idea why? Maybe it’s just the opposite and you have been misunderstood. The way you say something can be more important and have a greater impact than the words you use. This is much more extensive than verbal communication skills alone though. The intent behind the words we try to convey may be in opposition to the messages being perceived. They are often not in sync at all.

This course will take a lighthearted look at the background and mishaps in communication and deliver a no-nonsense approach to determining a lasting solution. What are the characteristics of a true leader? Can leadership be taught?

Author, keynote speaker, corporate trainer and coach, Barbara Teicher, will help you to unlock the secrets of the messages you’re really sending, learn the 6-Step “It’s HOW You Say It”™ Principle for effective communication, discover what the characteristics of true leadership are (they may surprise you!), learn how to make a V.A.S.T. difference in your business, as well as personal, relationships and unveil the mystery of how to change perceptions because, it’s not just what you say, “It’s HOW You Say It.”™

Needs Addressed

  • Diagnose the situations/people where a level of discomfort exists and why.
  • Recognize the reasons for disconnect in conversations and relationships.
  • Confirm your perception is their reality with the 6 steps in the “It’s HOW You Say It”™ principle.
  • Learn how to make a V.A.S.T. difference with each encounter.

About The Course Author

Barbara TeicherBarbara Teicher is a Consultant, Facilitator and Published Author. Barbara brings her 25+ years of developing leaders to this powerful course on the message behind the words.  She honed her delivery skills and business savvy through a strong background in the telecom industry. Barbara provided executive briefing sessions to officer level customers and employees as she coached and consulted participants who operate small companies to leaders and teams in large enterprise organizations.

She has appeared on the NBC affiliate “Kansas City Live” to showcase a state-of-the-art executive briefing center and how this medium delivers compelling reasons for customers to do business with an organization. She has delivered presentations on advanced business solutions to senior officers of the most recognized brands in the world as a part of the sales and marketing strategies while working at Sprint Corporation.

Lessons

The Message Behind the Words: It’s How You Say It

Length: 51 minutesAuthor: Barbara TeicherComplexity: Standard

It's How You Say It

It’s How You Say It looks into the reasons why, at times, someone takes offense at something you’ve said and you have no idea why? Maybe it’s just the opposite and you have been misunderstood. The way you say something can be more important and have a greater impact than the words you use. This is much more extensive than verbal communication skills alone though. The intent behind the words we try to convey may be in opposition to the messages being perceived. They are often not in sync at all.

Start Lesson