Business Relationships: How to Say No

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In business relationships, most people, at times, fall into the schedule and task traps which are created due to a lack of boundaries, a reluctance to push-back or simple naiveté as to the amount of effort would be required.

Fortunately, it is possible to regain control by learning the power of saying No and learning to say it in a way that does not offend or deflate the receiver. In this course, author, keynote speaker, corporate trainer and coach, Barbara Teicher, will help you think through when to say “No” and how to say it.

Needs Addressed

  • Define the realistic, acceptable reasons for saying “No”
  • Determine when to take the ball and when to pitch.
  • Weigh the risk and consequences
  • Practice the four-step solution to M.E.A.N requests
  • Realize “It’s HOW You Say It” and start a plan

About The Course Author 

Barbara TeicherBarbara Teicher is a Consultant, Facilitator and Published Author. Barbara brings her 25+ years of developing leaders to this powerful course on the message behind the words.  She honed her delivery skills and business savvy through a strong background in the telecom industry. Barbara provided executive briefing sessions to officer level customers and employees as she coached and consulted participants who operate small companies to leaders and teams in large enterprise organizations.

She has appeared on the NBC affiliate “Kansas City Live” to showcase a state-of-the-art executive briefing center and how this medium delivers compelling reasons for customers to do business with an organization. She has delivered presentations on advanced business solutions to senior officers of the most recognized brands in the world as a part of the sales and marketing strategies while working at Sprint Corporation.

Lessons

Business Relationships: How to Say No

Length: 27 minutesAuthor: Barbara TeicherComplexity: Standard

Business Relationships

Most people in business, at times, fall into the schedule and task traps which are created due to a lack of boundaries, a reluctance to push-back or simple naiveté as to the amount of effort would be required. Fortunately, it is possible to regain control by learning the power of saying No and learning to say it in a way that does not offend or deflate the receiver. In this course, author, keynote speaker, corporate trainer and coach, Barbara Teicher, will help you think through when to say “No” and how to say it.

Start Lesson